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The Best Customer Service in CRM & Marketing Automation

The GreenRope support team continuously ranks #1 among competitors

Here at GreenRope, we take support VERY seriously. We consider ourselves your partner in business, here to help every step of the way.

A GreenRope subscription gives you full access to all Sales, Marketing, and Operations features. Everything is always included at any subscription level

  • Free 24/7 LIVE support. No robots, always responsive.
  • Multiple ways to reach out. Live chat, ticketing, email, phone, or social. We’re there where it’s convenient for you.
  • Full onboarding program, one-on-one training for your team. We take our time to make sure you get the job done. Additional custom training available.
  • Knowledgeable GreenRope experts. If we don’t have the answer right away, we will always get it for you.
  • Dependable and persistent. We won’t stop until you’ve accomplished what you need to do.

Ian Cuatico, Education & Success Manager

A unique feature that doesn't get the credit it deserves is our awesome dashboard! By simply signing onto GreenRope, a summary of your sales, marketing, and operational efforts are readily available. I enjoy that these dashboards are completely customizable and that you can select which charts and data are easily and immediately available on your home page. It’s great to look at all of your account’s activity in one place.

Picture of Ian Cuatico

Melissa Filich, GreenRope Certification Program Manager

My favorite GR feature is the Learning Management System! The LMS allows you to create a customized online course for your contacts and/or employees for anything from onboarding to certification training! Interested in GreenRope’s Certification Program that utilizes our very own LMS? Contact me!

I love being part of this team because it is a type of family, each of us helps one another and a lot of teamwork goes into every aspect of the system. We push each other to be better and everyone is passionate about the success of our clients and the success of GreenRope.

Melissa Filich

Diana Kohan, Client Services Manager / EMEA Sales

I do enjoy our Email Campaign Optimizer! It is a unique and very powerful feature. It allows our users to find the best performing messages that drive people to engage with the user's business. Just simply choose messages you want to test, determine the target audience (along with the test group) and launch your optimized campaign! The system will count the scores each message has gained (according to the activities that the recipients have taken) and send the winning message to the rest of the group. It is great, isn't it? I believe that our Email Campaign Optimizer drives conversions and saves a lot of time for marketing professionals and users who want to create demand and target audience with the right message.

Diana Kohan

Valentina Voloshyna, Client Services Manager

It is difficult to say what is my best feature of GreenRope as there are plenty of them. I like that we have lots of automation. Such as workflows, drip campaigns and so on. I fall in love with the Guide me’ button as it makes using the platform quite easier. Ability to have unlimited UDF is great as it allows to gather so many information about the client in one place. I am sure I will find lots of interesting in GreenRope during my work here.

I am grateful to be the part of such a great team, to get to know such great, supportive and knowledgeable people, who are always willing to help and do their best for the customer and for the whole our team.

Valentina Voloshyna

Kimberly Clausen, Client Services Manager

Outgoing and driven college graduate with a strong ability to work with others. I am very social media savvy and have an understanding of how to reach target audiences. I am proficient in using Microsoft and Photoshop. I have great communication skills and a desire to work hard.

Kimberly Clausen

Kayla Stallings, Client Services Manager

Kayla has over 10 years of experience in customer service and graphic design. With a Bachelor's in Strategic Communication from Texas Christian University, she is always looking for a creative way to help anyone and everyone. In her free time, she is either creating any and all forms of art or running a dungeons and dragons session for friends and family.

Picture of Vickie Reily

Testimonial quote

Hi Lars,

I just wanted to reach out to you and discuss one of your employees Ian Cuatico. Our company had a few errors on our account. Ian handled the situation beautifully. He was professional and attentive to our issues. I know you are the CEO of Greenrope and that is why I wanted to reach out about the wonderful experience I had with him. Ian was patient in explaining everything as he helped me fix the issue on our account. Thank you for having employees like Ian on your team, it made my experience with Greenrope extremely positive and educational as I now have a better understanding of how to navigate Greenrope.

I hope this reaches you because I think you would love to know that customers are having great service!

All My Best,
Alexis

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