FAQs

GreenRope is flexible enough to help you manage any kind of business. From consultants to lawyers to building contractors, you have the tools at your disposal to make running your business easier. GreenRope is also in use by networking and membership organizations, non-profits, and startups. We help companies from one employee to one thousand.

Absolutely! We have easy-to-use contact import tools, and if you're REALLY busy, our support staff can do your import for you. Just ask! We're happy to help!

Transitioning to GreenRope will start paying dividends right away, but it's in the long-term that you will realize the enormous return on your investment. If you're starting or in the middle of implementing a non-integrated solution, or trying to piece together different pieces of software and it's not going so well, you're not alone. We have helped many organizations move to a better way of doing business.

Ask yourself how close you are to solving your problems. How soon and how much cost will it take to go down the road you are on? Are you relying on third parties to work together to make your vision happen? Remember that sunk costs don't matter. There's no sense throwing good money after bad - especially when a complete solution like GreenRope is available. If you face early contract termination fees, ask us about a credit toward your GreenRope subscription. Remember, GreenRope is your partner in business, and we want to see you succeed.

Getting started is easy. Our free trial lets you get your feet wet, and see all GreenRope has to offer.

• Within 15 minutes, you can build a landing page or use a template to build a professional email
• Within an hour, you can build a full website, launch an email newsletter, lead capture form, or set up a phone tree
• Within a couple hours, you can have your full web-based contact management system handled by GreenRope, with unlimited user-defined data fields, custom layouts, and tags
• Within the day, you can set up a website signup form auto-responder campaign, design a drip campaign, organize your entire company's projects, build a knowledge base, and implement a support ticketing system
• Within a week, your full customized CRM can be in place, complete with marketing automation, mobile marketing, workflows, and more
• We're just scratching the surface... GreenRope has endless possibilities to help your organization thrive. Don't forget we have account setup programs available to help you get up and running in no time. When you succeed, our mission is fulfilled.

Yes, calendars can be downloaded in vCalendar or iCalendar format for easy integration into everyone's calendar software (e.g., Outlook, Google Calendar). You can also synchronize your calendar using webcal, so you can get your events, CRM activities, and projects on your mobile device.

GreenRope is dedicated to protecting the privacy of our users. We encrypt all username and password data for your safety. For extra security you are able to enable Two-Factor Authentication.

No - GreenRope is entirely web-based. Don't forget we also have a convenient mobile app, too.

GreenRope has been tested with Chrome, Firefox, and Apple Safari. Be sure you have the latest version of your web browser, as GreenRope uses cutting edge technology to bring you state-of-the-art business management. For the best user experience, we strongly recommend your screen resolution be at least 1024 pixels wide. We do also support tablet devices on our web interface. If you would like to access GreenRope on a smaller device, you can find our mobile app in the Google Play store and on Apple iTunes.

Yes, we have an Account Set Up at $399 or a Premium Account Set Up for $499. The Account Set Up is in place to get your GreenRope account up and running in no time with a personalized strategy and instruction plan. Our Success / Growth Coaches will teach you how to use the tools at your fingertips to start growing your business using our powerful platform.

First, we will never sell, distribute, or share any information about your business without asking your permission FIRST (and no, we won't bury that permission in fine print). Secondly, we realize that your personal information should be kept that way and have endeavored to create the most secure system, with state of the art firewall protection and very restricted access (each account is in its own database, separate from all others). We will always communicate with registered business owners when we have major upgrades or maintenance being done to the system. All members of GreenRope can elect to be on our mailing list. Lastly, we will always communicate with our clients when we have major upgrades or maintenance being done to the system.

Getting started is easy. Our free trial lets you get your feet wet, and see all GreenRope has to offer.

• Within 15 minutes, you can build a landing page or use a template to build a professional email
• Within an hour, you can build a full website, launch an email newsletter, lead capture form, or set up a phone tree
• Within a couple hours, you can have your full web-based contact management system handled by GreenRope, with unlimited user-defined data fields, custom layouts, and tags
• Within the day, you can set up a website signup form auto-responder campaign, design a drip campaign, organize your entire company's projects, build a knowledge base, and implement a support ticketing system
• Within a week, your full customized CRM can be in place, complete with marketing automation, mobile marketing, workflows, and more
• We're just scratching the surface... GreenRope has endless possibilities to help your organization thrive. Don't forget we have account setup programs available to help you get up and running in no time. When you succeed, our mission is fulfilled.

A large number of steps were taken to insure the organization can survive in the case of a major calamity. Through carefully considered risk assessment of the various problems a web-based company could face, a comprehensive plan is in place to insure the continuation of this organization's ability to service its customers.

Yes, GreenRope is a software built in the cloud, so you can access your data as long as you're connected to the Internet. Your data is safe and secure and readily available for your use no matter where you are.

GreenRope was born from CoolerEmail, an email company Lars Helgeson started in the late 90's. Seeing the need for sales and marketing integration, Helgeson officially launched GreenRope in 2008. Since 2008, GreenRope has significantly expanded its offering and has become the go-to integrated sales and marketing platform on the market.

GreenRope's support team is happy to help you and your team 24/7. Give us a call, chat with us, sent an email or jump on our website and fill out a support ticket. We are here to help and go out of our way to make sure you are successful with GreenRope.

No HTML necessary. Whether skilled in HTML or not, GreenRope can be easily customized for your business needs. GreenRope's EasyBuilder is a drag and drop designer requiring no technical design skills.

Yes. GreenRope protects all of client data and will not share it without your permission, per the EU-US Privacy Shield Framework. You can review our listing on the US Department of Commerce website here.

• How much simpler would your life be if you only logged in to one software system for your sales and marketing every day?
• Does saving money every month sound good to you? Do you like being able to predict your monthly software costs?
• Can you track individuals visiting your website and recall that data easily?  Do you get alerts when members of your contact database visit your website?
• Can you send follow-up emails and surveys to people who attend your events?
• Can you build professional-looking websites and storefronts in under 10 minutes?
• Can you set up a fundraiser in under 10 minutes?
• Does your current contact management or CRM system protect your data from being downloaded?
• Does your CRM automatically synch up with your email marketing, social media, mobile marketing, event registration, e-commerce, project management, and website analytics?
• Do you have a real, secure, knowledge base or continuity documentation in place for your team?
• Does your email marketing integrate seamlessly with your social media?
• Do you need a full-featured, easy-to-use project management system that ties in to your CRM?
• Do you like having all your company's events, public and private, able to be synched with the right calendars automatically? Can you manage attendance, registration, payment, and check-ins for those events and tie them to drip campaigns?
• Can you set up custom lead scoring rules for your business?
• Do those lead scores automatically calculated demographic AND activity-based data?
• Can you set up a ticketing/support system that automatically integrates with your CRM?
• Can you build full featured forms for capturing leads, complete with logic built in so your forms are relevant? Do those forms include auto-responders? Can you connect lead scores with my forms?
• Can you set up CRM workflows (sequences of CRM activities) based on groups you assign to a contact? Can you set up workflows based on conversions or forms?
• Can you set up drip campaigns, and have those drip campaigns follow logical progressions and filtering?
• Can you build professional email campaigns and target them with mail merge for personalization to exactly who you want to send them to?
• Can you build surveys and have those responses automatically stored in the CRM?
• Can you integrate a mobile marketing strategy?
• Can you track when people watch your videos and send automated followups when they do?
• Can you easily set up click-to-call with automatic integration with my CRM? Can you also set up inbound call handling with automatic integration with my CRM?
• Can you predict who is going to buy what from you? Can you use real data to improve your business model?