GreenRope vs Granicus
Granicus is a cloud-based solution focused on website management, appointment booking and self-service features for citizens, basic email marketing, and document management. Their starting price is $1000/month for their basic package. While their solution does include some essential functionality for managing a government agency, it is limited in that it does not come with features like customer journey mapping, surveys, advanced automation, and contact management, among other important gonvernmental needs. GreenRope is a feature-rich solution offering government agencies all the tools they need in one platform, eliminating the need for additional third party software. GreenRope provides cutting-edge technology aimed at opening the lines of communication between constituents and their government as well as internal departments and agencies.
| Feature | GreenRope | Granicus |
|---|---|---|
| Setup Fee | $399 Account Set Up (includes 3 hours with Client Services Team and a Success Coach) | None |
| Price (based on 5,000 contacts) | $299 | $1,000/month for basic package |
| Free Trial | Included | Only available through a sales demo |
| Monthly Emails | Unlimited | Not Available |
| Users | Unlimited | Not Available |
| Customer Relationship Manager (CRM) | Included with Complete CRM | Included |
| Lead / Opportunity Management and Tracking | Included | Not Available |
| Lead Scoring | Includes scoring demographics, custom fields, and activities (email, website, forms, tickets, etc.) | Not Available |
| Predictive Analytics | Included | Included |
| Realtime Alerts | Included | Included |
| Realtime Social Collaboration | Included | Not Available |
| Email Targeting | Included | Included |
| Email Tracking | Included | Included |
| Email Templates | Included | Included |
| Surveys | Included | Included |
| Media File Sharing & Storage | Included | Included |
| Public Asset Library | Included, with preview and automation | Available through integration |
| Event Registration | Included | Available through integration |
| Project Management | Included | Not Available |
| Accounting / Financials | Included, with invoices and quotes, and with built-in payment processing | Available through integration |
| Ticketing System | Included | Available through govDelivery integration |
| Public & Private Wiki Tools | Included | Not Available |
| Integrated Social Media Manager | Included | Available through govDelivery integration |
| Website Tracking with Campaign Filtering | Included, and with CRM integration | Available through govDelivery integration |
| Website / Landing Page Builder | Included, also allows for personalized webpages, includes SEO tools | Available through govDelivery integration |
| Free SSL with Websites | Included | Available through govDelivery integration |
| Online Stores / Shopping Cart Abandonment | Includes automation based on purchases or abandonment, and in-depth reporting | Available through integration |
| Lead Capture / Web Forms | Included, with auto-responders, logic, automatic contact research, progressive profiling, and CRM integration | Included |
| Blogging and SEO Tools | Included | Included |
| CRM and Marketing Workflows | Included | Included |
| Booking Calendar | Included | Available through OpenForms integration |
| Contact Research | Included | Not Available |
| Mobile Marketing | $1.20 phone number/month 1.2 cents/SMS and 3 cents/MMS Included inbound call manager with text-to-speech, caller recognition and CRM integration Included click-to-call with automatic CRM integration Opt-in available through SMS if not already in the CRM and capabilities to market on responses SMS and MMS messaging included for sending text messages or picture messages Automated voice message delivery (recorded file or text-to-speech) with response capture All SMS, MMS, and Voice functionality is connected to GreenRope's automation engine (journeys and workflows) |
Additional Cost Required |
| Mobile App | Included | Included |
| Rank in Independent Red Pill Email Marketing Study | #1 | Did Not Qualify |
| Lead Risk Assessment for Tickets and Forms | Included | Not Available |
| Click-to-Call Capability | Included | Not Available |
| Print on Demand | Included | Not Available |
| Free Third-Party Integrations | Included | Not Available |
| Campaign and Affiliate Tracking | Included | Not Available |
| A/B Testing | Included | Included |
| Learning Management System (LMS) | Included | Included |
| Drag and Drop Marketing Automation Builder | Included | Not Available |
| Global Action Map | Included | Not Available |
| Data Privacy Framework | Included | Included |
| Document Management | Included | Included |
| Digital Document Signing | Yes, and also third party integration | Available through OpenForms integration |
| Proposal Generation Tools | Included | Not Available |
| Custom Objects | Included | Not Available |
| Customer Portal | Included | Not Available |
| Organizational Charts | Included | Not Available |
| Inventory Control Management | Included | Not Available |
| Multi Tab Application | Included | Not Available |
| Data Backup Plan | Included | Included |
| Push Notifications | Included | Available through govDelivery integration |
| GDPR Compliant | Included | Included |
| Contact Research | Included | Not Available |
| Integrated AI Features * | Included | Included |
| Personalized AI Chatbot | Included | Not Available |
| Voice Recognition Connected to AI | Included | Not Available |
* AI is used for helping users to personalize messaging, evaluate the most effective way to contact people and businesses, predict the behaviors and trends that will create more customers, and generate meaningful content. Our AI Dashboard Assistant and AI Relationship Summary deliver valuable insights that allow you to multitask while hearing important account details aloud. Voice recognition connected to AI allows you to navigate your account with simple voice commands. GreenRope’s AI Chatbot allows you to automate customer service through your website and SMS.
