GreenRope vs ConnectWise

ConnectWise is an IT focused platform that offers five different products that you can combine to create a multi-functional tool. That being said, each package requires a minimum of three users, drastically increasing your subscription costs the more tools you add on. While they integrate easily, ConnectWise still lacks essential tools like Wiki management, learning management, event management, social media integration, blogging tools, and more. Without these tools, you would need to invest in an entirely different solution, creating a gap in your data analytics. While ConnectWise has basic functionality for sales and marketing, they are more specialized when it comes to managing an IT team, invoicing and billing and other operational aspects of your business. Going with ConnectWise would mean sacrificing key automation capabilities along with other important sales and marketing functionality. Unlike ConnectWise, GreenRope integrates key operational components and integrates them natively with our CRM, marketing automation, campaign management, landing pages and signup forms for a comprehensive approach to business management.

Feature GreenRope ConnectWise
Setup Fee $399 Account Set Up (includes 3 hours with Client Services Team and a Success Coach) $2,195-$3,000 negotiated initial set-up
Price (based on 10,000 contacts) $399 $54/month billed monthly
Free Trial Included 14 days
Monthly Emails Unlimited Limited by Subscription
Users Unlimited 25 agents at $300/year
Customer Relationship Manager (CRM) Included Included
Lead / Opportunity Management and Tracking Included Included with ConnectWise Manage package
Lead Scoring Includes scoring demographics, custom fields, and activities (email, website, forms, tickets, etc.) Included
Predictive Analytics Included Not Available
Realtime Alerts Included Not Available
Realtime Social Collaboration Included Included
Email Targeting Included Included with ConnectWise Manage package
Email Tracking Included Included with ConnectWise Manage package
Email Templates Included Included with ConnectWise Manage package
Surveys Included Not Available
Media File Sharing & Storage Included Not Available
Public Asset Library Included, with preview and automation Not Available
Event Registration Included Not Available
Project Management Included Included with ConnectWise Manage package
Accounting / Financials Included, with invoices and quotes, and with built-in payment processing Included
Ticketing System Included Included
Public & Private Wiki Tools Included Not Available
Integrated Social Media Manager Included Included
Website Tracking with Campaign Filtering Included, and with CRM integration Not Available
Website / Landing Page Builder Included, also allows for personalized webpages, includes SEO tools Included
Free SSL with Websites Included Not Available
Online Stores / Shopping Cart Abandonment Includes automation based on purchases or abandonment, and in-depth reporting Included with ConnectWise Sell package
Lead Capture / Web Forms Included, with auto-responders, logic, automatic contact research, progressive profiling, and CRM integration Included with ConnectWise Automate Package
Blogging and SEO Tools Included Not Available
CRM and Marketing Workflows Included Included with ConnectWise Automate Package
Booking Calendar Included Included
Contact Research Included Included with ConnectWise Automate Package
Mobile Marketing $1.20 phone number/month

1.2 cents/SMS and 3 cents/MMS

Included inbound call manager with text-to-speech, caller recognition and CRM integration

Included click-to-call with automatic CRM integration

Opt-in available through SMS if not already in the CRM and capabilities to market on responses

SMS and MMS messaging included for sending text messages or picture messages

Automated voice message delivery (recorded file or text-to-speech) with response capture

All SMS, MMS, and Voice functionality is connected to GreenRope's automation engine (journeys and workflows)		 Not Available
Mobile App Included Included
Rank in Independent Red Pill Email Marketing Study #1 Did Not Qualify
Lead Risk Assessment for Tickets and Forms Included Not Available
Click-to-Call Capability Included Not Available
Free Third-Party Integrations Included Not Available
Campaign and Affiliate Tracking Included Not Available
A/B Testing Included Not Available
Learning Management System (LMS) Included Not Available
Drag and Drop Marketing Automation Builder Included Not Available
Global Action Map Included Not Available
Data Privacy Framework Included Included
Document Management Included Included with ConnectWise Manage package
Digital Document Signing Yes, and also third party integration Included with ConnectWise Manage package
Proposal Generation Tools Included Included with ConnectWise Manage package
Custom Objects Included Not Available
Customer Portal Included Not Available
Support Team In-house Included with ConnectWise Manage package
Organizational Charts Included Not Available
Inventory Control Management Included Included
Multi Tab Application Included Not Available
Data Backup Plan 3 years Third party application required
Push Notifications Included Included, but requires integration
GDPR Compliant Included Included
Contact Research Included Not Available
Integrated AI Features * Included Included
Personalized AI Chatbot Included Included
Voice Recognition Connected to AI Included Not Available

* AI is used for helping users to personalize messaging, evaluate the most effective way to contact people and businesses, predict the behaviors and trends that will create more customers, and generate meaningful content. Our AI Dashboard Assistant and AI Relationship Summary deliver valuable insights that allow you to multitask while hearing important account details aloud. Voice recognition connected to AI allows you to navigate your account with simple voice commands. GreenRope’s AI Chatbot allows you to automate customer service through your website and SMS.